FAQ | nycmambo.com

Frequently Asked Questions

How does the Membership work?

Once payment is complete, simply click on the "ALL ACCESS" button, which will give you instant access to our FULL library including, - 30+ videos - New releases each month - Special membership discounts - Private Members Only Group + more
What classes are included in the Membership?

NYC Mambo offers MANY different genres for you to study including, - History - Palladium Mambo - Palladium Cha-Cha-Cha - Beginner Mambo Shines - Intermediate Mambo Shines - Cha-Cha-Cha - Boogaloo - Body Movement - Pachanga Technique - Pachanga Intermediate + MORE!
When are new videos released?

Videos will gradually be released throughout each month.
Will the price of my membership change?

Once you purchase your membership, you will be grandfathered into that original price. Even if the price increases, you will always pay the original price you first subscribed to.
When am I charged for my monthly Membership?

You will be charged the monthly fee automatically to your credit card at the same time each month based on the day you first signed up.
How do LIVE classes work?

Once your purchase is complete, you will automatically receive an email with the invitation code. Please be sure to, - Download the Zoom app - Connect 15 min before class - Have a good internet connection - Turn camera screen on
How do I cancel my membership?

NYC Mambo memberships have no contracts or commitments. You can easily cancel your account online in two clicks. There are no cancellation fees – start or stop your account anytime.
Who should I contact if I have any further questions?

Our NYC Mambo staff is always ready to answer any questions you may have at Info@nycmambo.com